The International Rescue Committee is a Charity who helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and regain control of their future.

The Problem

Microserve were initially approached by IRC in 2013 after they suspected their Drupal website showed signs of being hacked. IRC sought the services of an expert Drupal web development agency who would maintain and support their website, ensuring steps were taken to avoid future site hacks.

IRC helps people whose lives and livelihoods have been shattered by conflict and disaster. They work in more than 30 countries to help people survive, recover and gain control over their future.

The Solution

We undertook a thorough site audit which included a full review of custom development code. A report was presented to IRC which outlined our findings, and provided detailed remedial action. After consultation IRC asked Microserve to action their findings, which included re-writing a number of custom modules and restructuring the website's theme.  


Financial Times Appeal

Delighted with our previous work and confident in our knowledge of the Drupal platform, IRC approached us to work with them on a brand new section for their website.

This new section was a fundamental element in their charities strategy, as it was their donation funnel. We worked closely with the IRC team to optimise the funnel ensuring conversions were increased for potential donations.

Confident the work we had done to optimise the site would lead to a significant increase in traffic, we needed to ensure the site could handle the increase. After a full analysis of traffic, and after carrying out multiple performance tests to ensure users would continue to benefit from a smooth user experience and fast page load time, we recommended a move away from their self-managed servers to managed hosting with Pantheon.

IRC UK - Refugee Crisis

Our relationship with International Rescue Committee goes from strength to strength and we are constantly discussing ways in which we can work to progress their digital strategy.

IRC UK - Donation Page